Solar eclipse

We've been having lots of trouble getting the company who installed our solar panels (California Solar) to turn in the correct paperwork to Burbank Water & Power.

This paperwork is needed before we can get our inspection.

We need to pass inspection before we can see the correct power consumption on our electric bill.

We also can't get our rebate until the paperwork is done. It's a large rebate.

We aren't happy.

Here's what we've learned a little too late: If you pay the company doing your solar the full amount, they don't have much motivation to process paperwork. If you hold back the amount of the rebate check, they turn things in quickly.